Customer Satisfaction Policy
With the senior management and all employees of Ulaşım İç ve Dış Ticaret A.Ş, Were undertake
► To comply with the corporate policy and legal regulations with a customer-oriented approach,
► To protect personal information as it is extremely important; and personal information will never be shared with third parties,
► To deal with complaints received by our company in a transparent, objective, fair and confidential manner,
► To provide services with an empathic approach by putting ourselves in the customers’ shoes,
► To provide innovative solutions to customer needs by closely following the technology,
► To provide fastest services to our customers,
► To take necessary corrective and preventive actions to prevent repeating complaints as our employees are the basis of customer satisfaction,